Betterer Information

Whilst we can engineer solutions that fix a machine and have an increasing array of clever, faster, and smarter technology at our fingertips many of us will still struggle in devising solutions to wicked challenges.
These challenges have no obvious solution, things are messy and interconnected and multiple factors, groups, individuals, and perspectives are at play.

How we use information is increasingly critical

The Challenge

Can we optimise the information at hand to best support our business capabilities

Can we leverage emerging technology

Can we get “better information”

Optimising the information at hand to best support our business capabilities

We need to ensure that information is compliant

We need to discard irrelevant and unnecessary information

We need to sanitise and consolidate where possible

We need to surface information aligned to business capabilities

We need to streamline processes so that we capture information once and use many times

We need to ensure Security & Privacy

Optimising the information – the business case

Every non compliant piece of information - could result in a penalty

Every irrelevant and unnecessary piece of information – is an unnecessary cost

Information aligned to business capabilities – increases customer satisfaction

Streamlined processes – increases customer satisfaction and reduces cost

Security & Privacy failures – can result in catastrophic failure

Every piece of unnecessary information migrated to the cloud is money wasted

Every piece of unnecessary information sitting in a “iron mountain” is money wasted

Leveraging emerging technology

Getting AI ready

Using AI to remove the inane

Meta-cognition and elastic search

Large language models to consolidate and summarise

Managing audio, video and messaging data

Automating redaction and creating alternate views

Leveraging emerging technology – the business case

Getting AI ready - need not be expensive you may be paying for the capability already

Using AI to remove the inane - is pure cost saving and free people for value added activities

Meta-cognition and elastic search – is just easier than wading through those shared drives

Large language models to consolidate and summarise

Managing audio, video and messaging data – if you don’t manage it, it will bite you

Automating redaction and creating alternate views – awesome if you are responding to OIA etc